Refund & Return Policy

Last Updated: July 2026

At Pamealy Kitchen, customer satisfaction is important to us.

Because our products are food items, we generally do not accept returns due to food safety regulations.

We will gladly replace or refund orders if:

• Wrong product received
• Damaged package upon arrival
• Product leaked during shipping
• Missing item
• Expired product

To Request a Replacement

Please contact us within 24 hours of receiving your order.

Include:

• Order Number
• Photos of the product
• Photos of the shipping package
• Brief description of the issue

Approved replacements or refunds will be processed within 5–10 business days.

We cannot accept claims for:

• Change of mind
• Incorrect flavor ordered
• Improper storage after delivery